Terms & Conditions

Terms & Conditions – Ophelia Designs

 

Effective Date: 31.08.25

Last Updated: 31.08.25

 

Welcome to Ophelia Designs. These Terms & Conditions (“Terms”) apply to all purchases and use of our website www.opheliadesigns.co.uk By using our site, you agree to these Terms.

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1. About Us

 

Ophelia Designs

Based in the United Kingdom

Email: info@opheliadesigns.co.uk

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2. Products

 

We sell ready-made and personalised stationery. Product images are for illustrative purposes; slight variations may occur.

 

3. Orders & Payment

 

All orders are subject to availability and confirmation.

 

Prices are in GBP and include VAT (where applicable).

 

Payment is due in full at checkout.

 

We accept all major credit cards, Paypal and Applepay.

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4. Personalised Orders

 

Personalised items are made specifically for you.

 

Please check all spelling and details carefully before submitting.

 

We cannot accept cancellations, returns, or refunds for personalised items unless faulty.

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5. Delivery

 

We deliver within the UK (international delivery may be added later).

 

Delivery estimates are provided at checkout.

 

Risk of loss passes to you once items are delivered.

 

6. Returns & Refunds

 

For ready-made products, you have 14 days to cancel under the Consumer Contracts Regulations 2013.

 

Personalised items are non-refundable unless faulty or damaged.

 

Full details are in our Returns & Refunds Policy.

 

7. Intellectual Property

 

All content, product designs, and branding on our site are the property of Ophelia Designs. You may not copy, reproduce, or use without permission.

 

8. Liability

 

We are not liable for indirect or consequential damages. Our maximum liability is limited to the purchase price of the product.

 

9. Governing Law

 

These Terms are governed by the laws of England & Wales. Disputes will be resolved in English courts.

 

10. Changes

 

We may update these Terms at any time. Updates will appear on this page.